Hot Water FAQ

Question 1

How long can I expect my hot water system to last?

Accepted Answer

The lifespan of a hot water system typically ranges between 10 to 15 years, but is dependent on a number of factors. These include:

• Water quality
• The quality of installation (correct base, proper mounting, valves, etc.)
• System demand/load
• Regular maintenance.

Ensuring these aspects are in check can significantly extend the life of your hot water system.

Question 2

Which brands do you recommend for installation, and why?

Accepted Answer

Our preferred brands for installation are Rheem and Rinnai. Renowned for their high quality and backed by solid warranties, Rheem and Rinnai hot water systems offer unmatched reliability and customer satisfaction. These hot water units consistently deliver superior performance and longevity.

Question 3

What should I do if I have no hot water?

Accepted Answer

If you're facing the inconvenience of no hot water, it could be due to various electrical or plumbing-related issues.

• For electric hot water systems, check for a tripped RCD, faulty thermostat or element, or a defective tempering valve. 
• Gas hot water systems may have issues like no gas supply, insufficient pressure, or problems with valves and controls.

While some gas and electric hot water problems are easy to uncover, other problems are more complex to diagnose. That's crucial to have an experienced professional troubleshoot and address these problems promptly. Get in touch with us today for assistance!

Question 4

How much does a new hot water system cost, and what factors influence the price?

Accepted Answer

The cost of a new hot water system varies and depends on factors such as size, brand, location, and whether new valves are required. For accurate pricing information, get in touch with us today.

Question 5

My hot water system is leaking; does it need to be replaced?

Accepted Answer

A leaking hot water unit doesn't always require replacement. Common causes for leaks include faulty valves, fittings, or a problematic PTR or expansion valve.

Regardless of the cause, if you notice a leak, contact us for professional hot water services. Swift action can often prevent the need for a full hot water system replacement.

Question 6

What hot water system brands are available through your hot water services?

Accepted Answer

We offer a comprehensive range of hot water unit brands, including Rheem, Rinnai, EnviroHeat, Thermann, and Dux. Our selection ensures access to top-quality systems with warranties, providing peace of mind for your water heating needs.

Quick Links

Useful Information

Support

Connect

Footer

Quick Links

Useful Information

Support

Connect